1- Maqasid Al-Nour offers comprehensive services in organizing tourism trips including Hajj and Umrah journeys, arranging spiritual visits, travel bookings, accommodation, facilitating visa acquisition, spiritual and educational programs, in addition to other supporting services.

2- The company adopts a spiritual approach in formulating its services; based on facilitation, reverencing Allah's rituals, and respecting the visitor's privacy and the sanctity of their journey.

3- All provided services depend on information supplied by the client, and are executed according to official regulations in effect within the Kingdom of Saudi Arabia and abroad.

1- The client commits to providing correct and accurate data regarding passport, visa, bookings, and personal information.

2- The company is not responsible for any error resulting from incomplete or inaccurate data provided by the client.

3- The company has the right to request additional documents if procedures require it, to ensure service safety and quality.

4- Any delay in providing data may lead to service delay or impossibility of execution.

1- Any service is only confirmed after payment confirmation or payment of the agreed advance.

2- Prices vary according to program, season, accommodation type, service level, and destination.

3- The company does not commence any arrangements before financial booking approval.

4- Fees paid for administrative services are non-refundable after official procedures begin.

1. If the client requests service cancellation after procedures begin, cancellation rules are subject to policies of service providers such as: airlines - hotels - official visa authorities.

2- Visa fees and bookings are non-refundable unless the official authority permits it.

3- Any amounts incurred by the company in procedures before cancellation are deducted.

4- The company has the right to deduct costs of services actually executed even if the journey was not completed.

1- The execution time for each service is determined upon agreement, and varies according to season, journey nature, and crowd levels.

2- Maqasid Al-Nour commits to delivering the service at the specified time when possible, except in cases beyond control such as: visa issuance delay - flight schedule changes - emergency and regulatory circumstances - new government instructions.

3- Any delay beyond the company's control does not make it responsible for compensation.

1- Maqasid Al-Nour commits to providing organized and documented service according to highest standards.

2- The company is not responsible for: any action taken by government authorities - visa refusal or delay - flight cancellation or modification - any emergency circumstance concerning transport companies or hotels.

3- Service is a shared responsibility; the company is an accredited intermediary that handles coordination and arrangement, while official procedures are managed through relevant government authorities.

4- The company bears no responsibility for accidents or health or emergency circumstances that may occur during the journey.

1- The client has the right to request minor modifications before service execution as long as a major portion has not been executed.

2- Fundamental modifications after confirmation are treated as new requests and priced separately.

3- Any modification by operating companies (hotels – airlines – transport) is immediately communicated to the client, and the company works to find the most suitable alternative.

1- All programs, introductory materials, and spiritual guides accompanying the service are the property of Maqasid Al-Nour Company and may not be reused commercially without permission.

2- All client data is treated with complete confidentiality and is not shared with any party except to serve service execution or according to official requirements.

3- Maintaining visitor privacy is a spiritual value before being an administrative commitment.

1- Maqasid Al-Nour commits to official regulations and instructions in the Kingdom of Saudi Arabia and all relevant countries.

2- Any request that violates: Islamic values - public morals - Hajj and Umrah instructions - security and safety controls is rejected.

3- The company reserves the right to cancel the service if it becomes apparent that the client is using it in an unauthorized manner.

Maqasid Al-Nour may update these terms as needed, and new terms apply to services requested after the update date.