Terms of Use
Welcome to Maqasid Al-Nour. Before using our website or any of our services, please read this user agreement carefully. By using the website or any of our services, you agree to comply with all terms of this agreement. If you do not agree to these terms, please refrain from using the website or services.
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1- Definitions
The Company: Refers to Maqasid Al-Nour Company, the organizing entity and intermediary between clients and service providers.
User/Client: Any person who uses the company's website or services, whether for Hajj, Umrah, spiritual programs, travel booking, accommodation, or any other services.
Services: Include all services of Maqasid Al-Nour, including travel ticket booking, accommodation, spiritual tourism programs, obtaining visas, international driving licenses, and other services related to the user's journey and beyond.
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2- Acceptance of Terms
By using the website or the company's services, you acknowledge and agree to comply with all terms of this agreement.
The payment process or booking confirmation is considered your final acceptance of the terms of this agreement.
The company reserves the right to modify these terms at any time, and modifications will be published on the website. Continued use of the website or services after modification is considered acceptance of these modifications.
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3- Registration and Account Use
Users may be required to create a personal account to access some services.
All provided information must be correct, accurate, and complete, and updated when necessary.
Any unauthorized use of your account may lead to service suspension or cancellation.
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4- Data Collection and Use
The company collects data voluntarily provided by the user to facilitate service delivery between the user and various service providers such as hotels, transport and aviation companies, and government authorities.
Data is used only within narrow limits to provide the service, such as: confirming bookings, facilitating visa acquisition, arranging accommodation, coordinating with service providers, and improving user experience.
All data remains confidential and is subject to strict security protection measures followed by the company.
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5- User Responsibility
The user commits to using the website and services in a legal manner, and not using them for any improper purposes or in violation of laws or Islamic teachings.
The user bears responsibility for the accuracy and correctness of data provided during booking or registration.
The user must comply with controls and instructions related to other service providers such as hotels and transport companies.
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6- Company Responsibility
The company provides intermediary services between the user and service providers according to the highest standards.
The company bears no responsibility for actions of service providers, including trip changes or hotel policies, or any delays beyond its control.
The company commits to ensuring that all data provided to service providers is accurate and limited only to the required purpose.
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7- Payment, Cancellation, and Refund
All prices and terms related to payment and cancellation are clarified when booking each service.
Payment is considered confirmation from the client of their agreement to the service terms and conditions.
Cancellation and refund policy is subject to service provider terms and may be clarified before booking confirmation.
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8- Intellectual Property
All website content, including texts, images, trademarks, and logos are the property of Maqasid Al-Nour Company and are protected by intellectual property laws.
No content from the website may be used without prior written permission from the company.
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9- Modifications and Notices
The company reserves the right to modify this agreement at any time, and modifications will be published on the website with the update date.
Continued use of the website or services after publishing modifications indicates your acceptance of these modifications.
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10- Law and Jurisdiction
This agreement is subject to the provisions of laws in effect in the Kingdom of Saudi Arabia.
Any dispute arising from this agreement is resolved according to Saudi regulations and laws.
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11- Contacting the Company
If you have any questions or inquiries regarding this agreement, you can contact us through: Email address - Phone number - Contact form on the website.
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12- Client Agreement
Upon making initial payment or confirming booking, the client is considered to have read, understood, and agreed to all terms of this agreement. Payment is considered final confirmation of their agreement to all terms.